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FAQs | Printfy 3D - Your 3D Printing Solutions Provider

Printfy 3D FAQs

Find answers to common questions about our products and services

Frequently Asked Questions

Products

We offer a wide range of 3D printers including:
  • FDM Printers: Ideal for beginners and professionals (ELEGOO, Creality models)
  • Resin Printers (SLA/DLP): For high-detail prints (PRORESIN compatible)
  • Industrial Printers: For large-scale and high-temperature printing
  • Specialty Printers: Including dental and jewelry models

Our printers support various materials:
  • Filaments: PLA, ABS, PETG, TPU, and specialty filaments
  • Resins: Standard, castable, dental, and high-temperature resins
  • Industrial Materials: Nylon, PC, and metal-filled filaments
Always check your printer specifications for material compatibility.

Services

Yes, we provide professional 3D printing services:
  • Prototyping and production parts
  • High-resolution resin prints
  • Large-format FDM printing
  • Custom solutions for businesses
Upload your design on our website for an instant quote.

We accept the following 3D file formats:
  • .STL (Most common)
  • .OBJ
  • .3MF
  • .STEP/.IGES (For CAD files)
Files should be watertight (manifold) and properly scaled.

Technical Support

Common solutions for print quality issues:
  • Layer adhesion problems: Check nozzle temperature and bed leveling
  • Stringing/oozing: Adjust retraction settings
  • Warping: Use proper bed adhesion (glue stick, raft)
  • Resin print failures: Check exposure times and support structures
Visit our Support Center for detailed guides.

Our standard warranty coverage:
  • 3D Printers: 1-year limited warranty
  • Components: 6 months (extruders, LCD screens, etc.)
  • Software: 90 days technical support
Warranty covers manufacturing defects but not damage from misuse. Register your product online to activate warranty.

Still Need Help?

Our support team is ready to assist you with any questions.

  • +1 (800) 123-4567
  • support@printfy3d.com
  • Mon-Fri: 9AM-6PM (GMT)
Contact Us
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