Printfy 3D FAQs
Find answers to common questions about our products and services
Frequently Asked Questions
Products
We offer a wide range of 3D printers including:
- FDM Printers: Ideal for beginners and professionals (ELEGOO, Creality models)
- Resin Printers (SLA/DLP): For high-detail prints (PRORESIN compatible)
- Industrial Printers: For large-scale and high-temperature printing
- Specialty Printers: Including dental and jewelry models
Our printers support various materials:
- Filaments: PLA, ABS, PETG, TPU, and specialty filaments
- Resins: Standard, castable, dental, and high-temperature resins
- Industrial Materials: Nylon, PC, and metal-filled filaments
Services
Yes, we provide professional 3D printing services:
- Prototyping and production parts
- High-resolution resin prints
- Large-format FDM printing
- Custom solutions for businesses
We accept the following 3D file formats:
- .STL (Most common)
- .OBJ
- .3MF
- .STEP/.IGES (For CAD files)
Technical Support
Common solutions for print quality issues:
- Layer adhesion problems: Check nozzle temperature and bed leveling
- Stringing/oozing: Adjust retraction settings
- Warping: Use proper bed adhesion (glue stick, raft)
- Resin print failures: Check exposure times and support structures
Our standard warranty coverage:
- 3D Printers: 1-year limited warranty
- Components: 6 months (extruders, LCD screens, etc.)
- Software: 90 days technical support
Still Need Help?
Our support team is ready to assist you with any questions.
- +1 (800) 123-4567
- support@printfy3d.com
- Mon-Fri: 9AM-6PM (GMT)
Printfy 3D FAQs
Find answers to common questions about our products and services
Frequently Asked Questions
Products
We offer a wide range of 3D printers including:
- FDM Printers: Ideal for beginners and professionals (ELEGOO, Creality models)
- Resin Printers (SLA/DLP): For high-detail prints (PRORESIN compatible)
- Industrial Printers: For large-scale and high-temperature printing
- Specialty Printers: Including dental and jewelry models
Our printers support various materials:
- Filaments: PLA, ABS, PETG, TPU, and specialty filaments
- Resins: Standard, castable, dental, and high-temperature resins
- Industrial Materials: Nylon, PC, and metal-filled filaments
Services
Yes, we provide professional 3D printing services:
- Prototyping and production parts
- High-resolution resin prints
- Large-format FDM printing
- Custom solutions for businesses
We accept the following 3D file formats:
- .STL (Most common)
- .OBJ
- .3MF
- .STEP/.IGES (For CAD files)
Technical Support
Common solutions for print quality issues:
- Layer adhesion problems: Check nozzle temperature and bed leveling
- Stringing/oozing: Adjust retraction settings
- Warping: Use proper bed adhesion (glue stick, raft)
- Resin print failures: Check exposure times and support structures
Our standard warranty coverage:
- 3D Printers: 1-year limited warranty
- Components: 6 months (extruders, LCD screens, etc.)
- Software: 90 days technical support
Still Need Help?
Our support team is ready to assist you with any questions.
- +1 (800) 123-4567
- support@printfy3d.com
- Mon-Fri: 9AM-6PM (GMT)